Refund policy

Return & Refund Policy
Last updated: November 3, 2026

We want every LazerStrike battle to start without problems. This policy explains when you can get a replacement, a refund or cancel your order. Please read it before you buy.

1. Damaged, defective or wrong items
If your order arrives damaged, doesn't work, or isn't what you ordered, contact us within 30 days of delivery. Please send:
- Your order number
- A short description of the problem
- Photos or a short video showing the issue

Depending on the problem, we'll send a replacement part, a replacement set, or a partial or full refund. If a set has several pieces and only one is faulty, we may replace just that piece. You won't pay anything extra for fixing a damaged, defective or wrong order.

2. Change of mind
Our products ship internationally, so we don't accept returns for change of mind, wrong color choice, or accidental purchases once an order has shipped. This doesn't affect any rights you have under the consumer laws where you live.

3. Cancelling an order
Want to cancel? Contact us as soon as possible. If your order hasn't shipped yet, we'll cancel it and give you a full refund. Once it has shipped, it can no longer be cancelled, but section 1 still applies if something is wrong with it.

4. Lost or delayed packages
Orders usually arrive within 15–25 business days and always come with tracking. If tracking shows no movement for a long time, or says delivered but you didn't get it, contact us and we'll look into it with the carrier. If the package is confirmed lost, we'll send a replacement or give you a full refund.

5. Shipping Protection
If you added Shipping Protection at checkout and your package is lost or arrives damaged, we'll replace it free of charge. Contact us within 14 days of the expected delivery date.

6. How refunds work
Approved refunds go back to your original payment method. We aim to process them within 10 business days of approval. Your bank or payment provider may need a few extra days to show the money in your account.

7. Returns
Please don't send anything back without contacting us first. If a return is needed for a faulty or wrong item, we'll give you the instructions and cover the cost.

8. Your legal rights
Nothing in this policy limits any rights you have under the consumer protection laws that apply to you. If those laws give you more rights, they apply.

9. Contact us
For cancellations, refunds, shipping questions or product problems, reach us through our Contact page or email us at titkokgadgetfinds@gmail.com. Please include your order number so we can help you faster.

© 2026 LazerStrike